Privacy Policy
Last updated: [18/06/2026]
Becoming You Studio respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, use our services, purchase our products, access our courses, download our resources, complete our forms, join our mailing list, or contact us.
This Privacy Policy applies to the website becomingyoustudio.co.uk and any digital products, online courses, journals, worksheets, downloads, forms, newsletters, certificates, communications or services provided by Becoming You Studio.
For the purpose of data protection laws, Becoming You Studio is the data controller of the personal information we collect and process.
If you have any questions about this Privacy Policy or how your personal information is handled, you can contact us at:
Email: cbrophy@becomingyoustudio.co.uk
Who we are
Becoming You Studio provides self-development, personal growth, reflection-based courses, digital journals, worksheets, downloadable resources and related content designed to support self-awareness, confidence, emotional reflection and personal transformation.
Our services are educational and personal-development based. They are not a substitute for medical, psychological, therapeutic, legal, financial or professional advice.
What personal information we collect
We may collect and process the following types of personal information:
Contact information
This may include your name, email address and any other details you provide when you contact us, sign up to receive updates, complete a form, request support, download a resource or purchase a product.
Account, course and access information
This may include your course access details, password access information, product access records, certificate information, course progress information, download history or customer support details.
Payment and transaction information
If you purchase a course, product, download, resource or service, we may collect basic transaction information such as your name, email address, product purchased, payment status, order date and billing information.
We do not store full card details ourselves. Payments are processed securely by third-party payment providers.
Form, journal, worksheet and reflection responses
Some of our courses, journals, worksheets, check-ins, exercises or forms may invite you to submit written answers, reflections, feedback or personal insights.
This may include information about your goals, habits, emotions, identity, confidence, personal growth, stress, boundaries, relationships, life experiences, patterns, self-beliefs or wellbeing.
You are in control of what you choose to share.
Marketing and communication preferences
This may include whether you have signed up to receive newsletters, free resources, updates, launch information, offers or other communications from us.
Technical and website usage information
When you visit our website, we may automatically collect limited technical information, such as your IP address, browser type, device type, operating system, time zone, pages visited, referring website, website activity, cookies and similar technologies.
This information helps us understand how people use our website, keep the website secure and improve the user experience.
Sensitive or personal reflection information
Some of our products, courses, journals, worksheets and exercises may encourage personal reflection. This may include reflection on emotions, childhood experiences, identity, relationships, stress responses, personal patterns, confidence, self-worth or wellbeing.
Please do not submit information that you do not want us to receive.
If you choose to provide sensitive or deeply personal information, we will only use it for the purpose it was provided, such as supporting your course experience, processing your form response, responding to your message, improving our services, or providing access to relevant resources.
We do not provide therapy, counselling, medical advice, mental health diagnosis or crisis support.
If you are in crisis, feel unsafe, or need urgent support, please contact emergency services or a qualified professional in your country.
How we use your personal information
We may use your personal information to:
provide access to courses, journals, downloads, worksheets, resources, certificates and digital products;
process purchases, refunds, order confirmations and customer support requests;
respond to enquiries, messages, feedback or support requests;
send newsletters, updates, offers, launch information or free resources where you have signed up to receive them;
manage course access, password-protected pages or customer-only resources;
improve our website, products, courses, resources and customer experience;
understand how visitors use our website;
protect our website, services, customers and business from misuse, fraud, technical issues or security risks;
keep appropriate business, tax, accounting and legal records;
comply with legal, regulatory or administrative obligations.
Our lawful bases for processing personal information
We only process personal information where we have a lawful basis to do so.
Depending on the situation, we may rely on one or more of the following lawful bases:
Contract
We may process your personal information when it is necessary to provide a course, product, download, certificate, resource, customer support response or service you have requested or purchased.
Consent
We may rely on your consent when you sign up to receive newsletters, marketing emails, free resources, optional communications or certain cookies.
You can withdraw your consent at any time.
Legitimate interests
We may process your personal information where it is necessary for our legitimate business interests, provided your rights and freedoms do not override those interests.
This may include improving our website, responding to enquiries, managing customer relationships, protecting our website, preventing misuse, keeping records and understanding how people use our services.
Legal obligation
We may process your personal information where we are required to do so by law, such as for tax, accounting, legal, regulatory or compliance purposes.
Marketing emails and newsletters
If you sign up to our newsletter, free resources, updates, offers, launch information or other communications, we may use your email address to send you relevant content.
You can unsubscribe at any time by using the unsubscribe link in our emails, where available, or by contacting us directly.
We will not sell your personal information to third parties.
Payments
If you purchase a course, product, download, resource or service from Becoming You Studio, your payment may be processed by a secure third-party payment provider.
We do not store your full card details.
We may keep basic transaction records, such as your name, email address, product purchased, payment status, order date and billing information, for customer service, tax, accounting, legal and business record purposes.
Payment providers may process your personal information according to their own privacy policies. We encourage you to read their privacy information before completing a purchase.
Cookies and similar technologies
Our website may use cookies and similar technologies to help the website function properly, improve performance, understand how visitors use the website, support security, remember preferences and provide a better user experience.
Some cookies are essential for the website to work. Others, such as analytics, performance, advertising or marketing cookies, may require your consent.
Where required, we will ask for your consent before using non-essential cookies.
You can manage or disable cookies through your browser settings. Please note that disabling some cookies may affect how the website works.
If we use a cookie banner or cookie settings tool, you can use it to manage your preferences where available.
Who we share your information with
We may share your personal information with trusted third-party service providers who help us run our website, products and services.
This may include:
website hosting providers;
payment processors;
email marketing or newsletter providers;
form, survey or quiz tools;
analytics or website performance tools;
customer support or administration tools;
file storage or document management providers;
professional advisers, such as accountants, legal advisers or business support providers;
legal, regulatory or government authorities where required by law.
These providers are only given access to the information needed to provide their services.
We do not sell your personal information.
International transfers
Some of the third-party service providers we use may store or process personal information outside the United Kingdom.
Where this happens, we will take reasonable steps to ensure appropriate safeguards are in place to protect your personal information in line with applicable data protection laws.
How long we keep your personal information
We only keep personal information for as long as necessary for the purpose it was collected, including for legal, accounting, tax, customer service and business record purposes.
As a general guide:
enquiry and contact form messages may be kept for as long as needed to respond and manage the enquiry;
customer support messages may be kept for a reasonable period so we can manage the customer relationship;
purchase and transaction records may be kept for legal, tax and accounting purposes;
newsletter information is kept until you unsubscribe or request deletion;
course access records may be kept while you have access to the relevant product or service, and for a reasonable period afterwards;
submitted forms, worksheet answers or reflection responses may be kept for as long as needed to provide the relevant service, manage the course experience, improve our products, or respond to your enquiry;
technical and website usage information may be kept for a limited period for analytics, security and website improvement purposes.
When personal information is no longer needed, we will delete it, anonymise it or securely store it only where we have a valid reason to keep it.
Your rights
Depending on your location and applicable data protection laws, you may have rights over your personal information.
These may include:
the right to be informed about how your personal information is used;
the right to access the personal information we hold about you;
the right to request correction of inaccurate or incomplete information;
the right to request deletion of your personal information;
the right to restrict how we use your personal information;
the right to object to certain types of processing;
the right to data portability;
the right to withdraw consent where we rely on consent;
the right not to be subject to automated decision-making, where applicable.
If you would like to exercise any of your rights, please contact us using the contact details in this Privacy Policy.
We may need to confirm your identity before responding to your request.
Automated Decision-Making
We do not use your personal information to make decisions about you using solely automated processing, including profiling, that would have a legal or similarly significant effect on you.
Complaints
If you are unhappy with how we use your personal information, please contact us first so we can try to resolve your concern.
You also have the right to complain to the UK Information Commissioner’s Office, which is the UK regulator for data protection matters.
You can find more information about the Information Commissioner’s Office at ico.org.uk.
Links to other websites
Our website may contain links to other websites that are not owned or controlled by Becoming You Studio.
We are not responsible for the privacy practices, content or security of other websites. We encourage you to read the privacy policy of any website you visit before submitting personal information.
Information security
We take reasonable steps to protect your personal information and keep it confidential and secure.
We use appropriate administrative, technical and organisational measures to help protect personal information from unauthorised access, loss, misuse, alteration, disclosure or destruction.
However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we will take reasonable care to protect your information.
Legal disclosure
We may disclose your personal information if required or permitted by law.
This may include disclosure where necessary to:
comply with legal obligations;
respond to lawful requests from public authorities;
protect our legal rights;
prevent fraud, misuse or security issues;
protect the safety of our users, customers, business or others;
enforce our terms and conditions or other agreements.
Children’s privacy
Our website, courses, digital products and services are intended for people aged 18 and over.
We do not knowingly collect personal information from children.
If you believe a child has provided us with personal information, please contact us so we can review the matter and delete the information where appropriate.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, business, legal requirements or data practices.
When we update this policy, we will change the “Last updated” date at the top of this page.
We encourage you to review this Privacy Policy occasionally to stay informed about how we protect your personal information.
Contact information
If you have any questions about this Privacy Policy, your personal information, or your data protection rights, you can contact us at:
Becoming You Studio
Website: becomingyoustudio.co.uk
Email: cbrophy@becomingyoustudio.co.uk
Reflect • Heal • Become
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